Summary:
The mission of Whitesburg Baptist Church is to “help people encounter Jesus and experience life change.” The full-time Receptionist/Administrative Associate position will support this mission by providing data-entry maintenance and administrative support, but also phone and personnel duties on behalf of the church staff. As such, this position closely interacts and coordinates with each ministry area.
Qualities & Spiritual Life:
Solid assurance of salvation through faith in Jesus Christ
Ability to clearly communicate a personal testimony and relationship with Christ
Agree with and support the mission and ministry of Whitesburg Baptist Church
Attitude of servanthood, faithfulness, availability, flexibility, and teachable
Preference given to individual who is a regular attending member of Whitesburg or in process of becoming a member
Key Receptionist Duties:
Be the first voice and face of Whitesburg Baptist Church
Answer the church phone, screen and direct calls with a positive and helpful spirit
Welcome, greet, screen and direct visitors
Be a gatekeeper – courteous to each person while protecting staff time
Manage the phone system
Maintain the church office reception area neatly
Respond appropriately to church entry access requests
Sign for/accept deliveries and notify recipients of shipments
Take the initiative to know what’s happening at the church (informed of calendar and ministry events)
Key Administrative Duties:
Responsible for all Realm People data-entry and file maintenance (including but not limited to Life Group and Equip Group attendance)
Maintain churchgoer database and ensure membership status accuracy
Provide accurate weekly and ad-hoc figures for reporting to assist ministry areas
Become Realm People “expert”
Stay up-to-date on processes and technology needs that could assist Whitesburg
Develop plans to better improve task and assimilation of data
Develop tracking of guests and prospects for smooth communication and journey for individuals
Other Requirements/Qualifications:
Be able to handle information in a confidential manner
Be able to handle distractions and interruptions in a graceful way
Be able to work on multiple tasks simultaneously, while managing timelines and achieve deadlines
Proficient computer skills, especially MS Office suite (Excel & Word)
Knowledge of Realm church software (preferred but not necessary)
Requires strong communication skills, both verbally and written
Strong organizational skills with analytical and problem solving mindset
Be willing to receive other duties as directed by Business Administrator
Team mindset
Working Conditions:
This position is in a typical office environment and might require occasional lifting (capable of lifting 20 lbs). Work days and hours will be standardized. Work is on-site generally in the receptionist office area.
Attire is business casual.